Background

 

Romero Insurance Brokers is the UK’s No.1 Independent Insurance Broker. Since 1997, the specialist commercial broker has been providing exceptional service and bespoke cover for SMEs up to multi-national organisations. From their customers, to their staff, to their partners, people are at the heart of everything they do and it’s this philosophy that has seen them grow to the impressive position they hold today.

 

PTG welcomed Romero as a customer in November 2016 and has worked with Romero to deliver a range of projects and fully managed solutions, including Security, Infrastructure, Network, Communications and Licensing. 

 

Challenge 

 

Due to the unreliability of the existing backups this project was extremely urgent. Romero had been experiencing issues with their existing Veeam backup due to lengthy recovery times. During a recent Disaster Recovery test, it took 26 hours for all servers to be restored which poses a huge business risk. 

 

Upon the initial analysis, backups would take anywhere up to 5 working days to complete. Our aim was to reduce that time down to minutes. 

 

Solution 

 

This project leverages PTG’s 20+ years of experience in data protection providing customers complete peace of mind around data backup and business continuity.

 

Our team designed and deployed a fully managed data protection solution powered by Veeam Backup and Replication. The deployment included all hardware, software, licensing and 24x7 support to provide an effective data protection strategy. 

 

The solution provides huge improvement in terms of backup restore times, the DR test was initiated at 08:22 and was completed by 08:32.  It’s a fully managed data protection solution powered by Veeam Backup and Replication that includes all hardware, software, licensing and 24x7 support to provide an effective data protection strategy. This solution adds to the collection of PTG services provided to Romero – other managed services include cloud, email security, network, Service Desk support and M365 Licensing which will ultimately strengthen the partnership between both organisations. 

  

“The transition was smooth and was completed in good time, I was really impressed with how the project was handled by PTG from initial technical discussions right through to handover”
Mark Noble, IT Director, Romero

 

Benefits