Background: 

 

Esh Group is one of the leading privately owned construction, property services and development businesses, operating throughout a variety of regions within the UK: Yorkshire and the Humber, Teesside and the North East. Esh Group works alongside both public and private sector clients, ranging from civil engineering, affordable housing, commercial buildings, facility management and refurbishment. They are a Queen’s Award-winning business employing over 700 people. 

 

Challenge: 

 

Esh Group went through a series of necessary changes within the business to actively adapt to the challenges of Covid-19. They needed to be agile and protect the business during unprecedented global challenges. Esh Group sought to review their current back up capabilities as they further leveraged and relied upon Cloud services and moved their entire workforce to remote/home working. 

 

PTG aligned to these needs and helped Esh Group move forward rapidly with fast implementation of managed services and IT infrastructure support. PTG has enjoyed a successful relationship with Esh Group, for over 4 years as a provider of IT equipment and was therefore a logical choice to engage with on services.

 

Solution:

 

PTG recommended a managed Microsoft 365 Backup solution - Barracuda ‘Cloud to Cloud’ back up, is an industry-leading solution providing essential backup functions which are reliable and flexible for users and administrators.

 

PTG undertook a Microsoft Office 365 review, of all licenses & subscriptions and designed a method of helping Esh Group to save a significant sum of money on an annual basis through better licencing utilisation. Rationalisation and review of the budget took place, whereby cost savings were realised. This model also maximised subscription utilisation and capability for the 365 environments. 

 

PTG’s Service Desk solution provided a return on investment and increased IT knowledge availability immediately, allowing Esh Group IT personnel to focus on key priorities by being an extension to the team and a true technology partner for today and the future.

 

Within the contract scope PTG manages core infrastructure, cloud platforms and backup in a proactive manner, whilst providing 2nd and 3rd line support expertise on demand so as to protect Esh Group’s IT services and maximise system availability. In summary, PTG is now the preferred technology partner to Esh Group.

 

“Covid-19 brought unprecedented challenges and at Esh we were able to maintain maximum operational effectiveness by quickly mobilising our entire workforce. Engaging with Pure Technology for our changing infrastructure and growing Cloud service needs was a strategic choice and I’ve been thoroughly impressed with how they were able to see where we needed to be, engage and rapidly implement a solid support service and immediately get to work on helping us further protect our Cloud offering. Their support knowledge is second to none and provides me with an array of specialised skillsets that I can rely upon as we progress our strategic aims across the Group.”
Paul Carmody, Head of IT, Esh Group